Privacy policy

PRIVACY POLICY

Last Updated: 15-10-2025

At Radhya Label, we are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

When you visit our website or make a purchase, we may collect:

• Personal Information: Name, email address, phone number, shipping address
• Payment Information: Processed securely through payment gateways (we do not store credit card details)
• Order Information: Products purchased, order history
• Device Information: Browser type, IP address, cookies for website functionality

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Improve our products and services
• Send promotional emails (only if you opt-in)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or share your personal information with third parties except:

• Shipping Partners: To deliver your orders
• Payment Processors: To process transactions securely (Razorpay, etc.)
• Legal Requirements: When required by law

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

Contact Us

For any questions about our privacy practices:

• Email: radhyalabel5@gmail.com
• Phone: 7416839494